Patients Info

Contact Information:

Internal Medicine and Primary Care
31 Office Park Drive
Jacksonville, NC 28546
Phone: 910-346-5016
Fax: 910-346-4561

Practice Hours

Mon. - Thurs. 8am - 12pm and 1pm - 5pm
Friday 8am - 12pm
*For after hour clinical access, please contact OMH switchboard at 910-577-2345. A provider from our practice will answer in real time or return your call within 30 minutes.

Appointment Information

We see patients by appointments and also have open access for same-day appointments.

New Patient info

New patients need to bring all their medications and their insurance cards. Please plan to arrive at least 15 minutes early for your appointment.

Follow-up Visits

Please arrive 10 minutes prior to appointment. Please bring to any visit all of your medications, or a detailed list of your medications containing strengths and dosages, to ensure we care for you in the safest manner possible. Please bring your insurance card to every visit as well. This ensures that you receive all of your insurance benefits by allowing us to have your correct insurance information in our system when we submit claims.

Cell Phone Policy

Please do your best to silence your cell phones upon entering our practice to better serve you and our patients.

Insurance Policies Accepted

Always check with your insurance company before selecting a physician.

We accept the following insurance plans: most private insurance (e.g. Blue Cross Blue Shield, United Health Care, Medcost) Medicare and Medicaid.


All insurance co-payments and deductibles are due at the time of service.


Should it become necessary for us to refer you to a specialist, or order a procedure or diagnostic test as part of your care, we will contact your insurance company, verify the requirements of your plan and obtain the necessary authorizations for your referral. Please allow 48 hours from the time you see us to process the proper authorization. After the proper authorizations are secured from the insurance company, we will happily assist you with scheduling your appointment. We cannot obtain "retro" authorizations for coverage unless the care provided was the result of hospitalization or the need was emergent. Some insurance plans and specialists do not require primary care involvement to schedule an appointment.